Our focus is totalisator pool betting on horse races and greyhound races. Explore our racing concessions and betting options, then use your account to manage funds and controls.
Claim your bonusExplore promotions and bonuses, sports betting, deposits and withdrawals, your account, responsible gambling, FAQ, support and operator and eligibility.
When we make promotional offers, additional specific rules may apply, and we display them clearly. Free Bet Stakes are not returned as part of winnings. The maximum real cash benefit from free bets on concessions is £1,000 per day.
All customer offers are limited to one per person, family, household address, email address, telephone number, payment account number, mobile device, application download or shared computer.
We can change or withdraw Promotions or Price Boost at any time without notice, but this does not affect bets placed before the change or withdrawal. We may withdraw a promotional offer at our discretion with immediate effect. A Price Boost or special is void if a player or team included in it does not take part.
We consider minimal risk wagering patterns, using multiple accounts to obtain extra bonuses, sharing personalised or invite-only promotions, joining a forwarded personalised promotion not intended for you, customer collusion and multiple accounts per person, household or network address to be unfair play. If we consider your play unfair, we may cancel bonuses or promotions, reclaim bonuses from cancelled promotions, settle bets at the correct rather than promotional odds, void free bets or bonus-funded bets, or remove bonus-related winnings.
Our Lucky 15, Lucky 31 and Lucky 63 bets include singles and upwards on 4, 5 and 6 selections respectively. If every selection wins, the added winnings bonus is Lucky 15 10%, Lucky 31 15% or Lucky 63 20%. With only one winner, we settle the win single at double odds.
These bonuses apply to horses and greyhounds, not ante-post selections, other sports or numbers bets. For an each-way bet, they apply only to its win part. A bet containing non-runners or void selections does not qualify for bonuses.
When our racing Price Boost is available, it applies only to UK and Irish horse racing show prices, with the selected horse highlighted, on web and mobile devices. Your first bet on that horse qualifies up to a max stake of £200. We settle any excess stake or subsequent bet at the industry show price when accepted.
We may withdraw this promotion from customers at any time or extend an eligible customer's stake threshold at our discretion. It cannot be combined with another promotion. Standard Rule 4 deductions apply to withdrawn horses. If you are eligible for Best Odds Guaranteed and the Starting Price exceeds your boosted price, we pay the Starting Price.
With our Best Odds Guaranteed, we pay an eligible Early Price or Board Price bet at the bigger Starting Price if that is higher. Qualifying races display a green tick when you are logged in. A race without that mark does not qualify, and you must place your bet after 10 am on race day.
Ante-post bets, Extra Markets, Match bets and bets using free bet funds do not qualify. We allocate extra winnings after the race in My Account rather than showing them in settled bets. The maximum real cash benefit is £5,000 or €5,000 per day, with a day running from 00.00 to 23.59.
When a promotion or bonus is due to be added to your account, we add it within a maximum of 48 hours unless otherwise stated, often sooner.
Our listed racing categories include International Horse Racing, Virtual Horse Racing and Next Virtual Horses. We accept bets online, including by mobile device, or by telephone. Our terms govern electronic and telephone bets. Bets sent by post, email, fax or another channel are invalid and void whether they win or lose. A bet with insufficient account funds is invalid. We may decline all or part of a requested bet at our discretion, and you place bets at your own risk and discretion.
We accept a bet only if your employment contract or an applicable Sport Governing Body rule does not prohibit it and you are unaware of circumstances that would make it a breach of a governing-body betting rule.
A requested bet becomes valid only after we accept it and issue a unique transaction code. We are not liable to settle a bet without that code. If its status is unclear, use your account history or contact us. By telephone, acceptance occurs only after a full read-back of the bet details and confirmation that it was successfully processed and accepted.
Bets placed under our rules may be amended or cancelled only by mutual agreement. A selection accepted in error after its result is known or after we have stopped accepting bets on its event is void. We may close an account without explanation, but accepted outstanding bets stand unless they breach our rules or are fraudulent. We may refuse all or part of a bet, void an ambiguous bet or suspend betting on a market at any time without notice.
If we take an incorrect price before an event starts, we settle the bet at our revised price. A revised price less than 1/1000 makes the bet void. For incorrectly quoted odds, we endeavour to contact you before the event, including through your registered email address, to offer a void option where applicable. When time permits, we may allow cancellation at our discretion. Without a response, the bet stands at the correct odds.
If we inadvertently accept a pre-event bet after an event has started and cover both the event and market in-play, it stands at the revised price when placed. It is void if that price is less than 1/1000 or the outcome is already known. Without in-play coverage, it stands only if the selected participant or team has gained no material advantage. We may void bets placed after significant action or at incorrect prices caused by delayed live coverage. A bet placed with its outcome known is void, and an incorrectly quoted horse may lead us to void all bets at our discretion.
During live televised matches, our in-play prices fluctuate quickly. Displayed online prices are a guide and may differ when you place a bet. We may suspend prices at key moments, such as a penalty or sending-off. Speciality markets offered at half-time for the second half relate only to that half.
For a palpable error in a price, handicap, line or term, we settle at the correct price or terms applicable when the bet was placed. We may resettle a bet or adjust an account after settlement. An erroneous handicap or line indicating an unachievable or no-contest result makes the bet void. We make reasonable efforts to contact customers before an event when correcting an error and may recover overpaid returns, including Cash Out payments. We are not liable for obvious displayed-odds, handicap, totals or Cash Out errors, acceptance on closed or suspended markets, or settlement errors.
We settle bets under our Betting Rules. Related contingency bets combining selections whose outcomes affect each other are not permitted. If we take one in error, we settle it as two single bets with the stake equally divided. For dead-heated selections, we divide the stake according to the number dead-heating and pay at full odds.
Unless individual sport rules state otherwise, and excluding ante-post markets, bets on abandoned or postponed matches or races are void unless rescheduled for the next day. Postponed event or tournament outright bets stand for one full week from their scheduled start, then become void. Ante-post bets stand until completion or official cancellation. For an abandoned match or changed amount of play, we settle on the current result if further play cannot affect it, unless specifically stated otherwise. A multiple reduced by a void, abandoned or postponed match stands on its remaining selections. An incomplete in-play match is void unless further play cannot affect the result.
Unless sport-specific rules say otherwise, a two-runner market ending tied, drawn or exactly on the quoted points is void with stakes returned if no price was offered for that outcome. Markets with three or more runners follow dead-heat rules unless stated otherwise. If scheduled sets or legs change, match bets stand but set betting is void. Set, frame and leg markets require the full number needed to win, so an awarded match before that point makes those markets void. A change from the advertised opponent makes all bets void. We add handicaps after the final result.
Our sports betting place terms are those applicable when you place the bet. If you are uncertain about each-way terms on a telephone bet, you can ask the telephonist to confirm them then. For horse and greyhound racing, except ante-post, the applicable place terms are those at the race start.
Our Cash Out facility lets you close a bet for an offered return before its event ends, but only when it is available for a selected bet, market and event, whether pre-play or in-play. Every involved market must be active and not suspended. An in-play offer has a time delay similar to an in-play bet, and its amount reflects the wager's current probability of success relative to when it was placed. We do not offer Cash Out on free bets.
An accepted Cash Out offer is final, and subsequent amendments, bonuses or changes do not alter its return. We may, however, reverse a settlement based on an incorrect scoreboard, stale prices or incorrect settlement. We decide which markets and events are eligible, may withdraw the facility from any event, market or customer, and cannot guarantee when it will be available.
Log in and use the deposit funds area of your account to add money. We accept Mastercard, Visa, Maestro, bank transfer and cheque. Credit cards cannot fund accounts directly or through e-wallets such as Skrill. You may bet only with cleared funds held in your account.
You can deposit in Pound Sterling and Euros. Your selection cannot be changed directly. We use that currency for deposits, wagers and winnings, so contact us to request a change.
We take no additional charges from your payment card for using our services. A card provider may nevertheless apply its own charge if it treats a deposit as a cash withdrawal, and we accept no liability for that provider charge. This does not permit credit-card funding.
To request a withdrawal, log in and select the Withdraw option on the Account tab. Available funds go to your current active payment method, and you can add or edit payment details in your account. Where possible, we return withdrawals to the payment account used for deposits. We can pay only the registered account holder, in that person's name. If you deposited by multiple methods, we process the withdrawal proportionally between them. We review your request and confirm it by email.
For most payment types, you can request a withdrawal through My Account if you have sufficient funds. There is no set daily maximum withdrawal, but a request greater than £20,000 or the currency equivalent may require additional arrangements.
You cannot withdraw until we have verified your identity. Respond promptly to our requests for information to help complete the checks. When you deposited by payment card, we may also request personal identification for a withdrawal.
Clearance varies by payment method. A withdrawal to a debit card takes 2-5 working days due to normal banking procedures.
If KYC checks cannot verify your details, show that you are underage, or you cannot or will not provide proof of your residential address or other required identity information, we return the residual balance up to the value of your initial deposits within a reasonable time. Excess winnings are not credited in those circumstances.
If a deposit has not been played through in full before you request a withdrawal, we may charge all reasonable costs relating to both the deposit and withdrawal and reduce the requested amount accordingly. If we incur charge-backs, reversals or other account charges, we may charge you the amounts incurred.
We hold customer funds separately from company funds, but those funds are not protected in the event of insolvency.
An account becomes dormant after 365 days without a bet or after we have frozen it for that period. If it has a credit balance, we use reasonable endeavours to contact you about the funds. If you have neither bet nor withdrawn them within 14 days after that contact, the funds will be removed.
By registering or accepting our terms, you agree to the identification, credit and other verification checks we require or that applicable laws or regulators require, and to provide the information needed. We may suspend or restrict your account until those checks are completed to our satisfaction. During registration, we may use authorised credit reference agencies to confirm your identity and payment card details.
We process submitted KYC documentation within 7 days, often sooner. You should still be able to use your account while it is being processed, although we may restrict access pending verification. If you want to close your account, contact us and we will assist.
Our Deposit Limit is available in My Account and can be amended at any time. A decrease applies immediately. An increase takes effect only after a 24-hour cooling-off period.
You can activate our Play Break in My Account or by contacting Support. Your account stays closed for a selected minimum period between 24 hours and 6 weeks and cannot be reactivated during that exclusion period.
For a break longer than 30 days, our self-exclusion has a minimum of 6 months, with selectable periods of 6 months, 1 year, 2 years, 3 years, 4 years or 5 years, and you can extend it at any time. Activate it in My Account or through Support for one or all products, including the option to block all products. We do not reactivate an account during exclusion, and active self-exclusion cannot be removed. After the stipulated period, we require a written request before reopening can be considered.
You cannot bet on products you have excluded from. We do all we can to prevent another account and ask you not to try opening one. If we identify a duplicate account opened during self-exclusion, all placed bets will be voided and its deposits forfeited and sent to a registered gambling charity organisation.
We refund money left in your account when self-exclusion is applied, except that a remaining balance under £1 is donated to a Gambling Charity. We stop all marketing communications within 48 hours of self-exclusion being applied.
GamStop is a free service for self-exclusion from participating online gambling companies licensed in Great Britain. You can learn more and register with GamStop. We also recommend contacting other gambling companies where you hold accounts to self-exclude and considering software that blocks gambling websites.
We accept Mastercard, Visa, Maestro, bank transfer and cheque. Credit cards cannot fund accounts directly or through e-wallets.
You can deposit in Pound Sterling and Euros. Once selected, the currency cannot be changed directly; contact us to request a change.
Log in and use the deposit funds area of your account.
Log in and select Withdraw on the Account tab. We send funds to your current active payment method. With multiple deposit methods, we split the withdrawal proportionally and confirm by email.
It depends on the method. A debit card withdrawal takes 2-5 working days due to normal banking procedures.
Check the details you entered. If it is still declined, contact your bank, as banks sometimes block deposits to bookmakers as part of fraud detection.
We must confirm who you are and that you are 18 or over. You cannot withdraw until your identity is verified. We process KYC documents within 7 days, often sooner.
Contact us and we will assist.
Email us first. We escalate unresolved matters to a Senior Supervisor. You can then contact IBAS, which handles betting and gaming transaction disputes but not service problems.
We recommend email as the primary way to contact us about account matters. Write to [email protected]. Our customer-services contact telephone is 01489 8922862, and our account-opening, deposit and withdrawal telephone is 01489 892863.
During peak periods, we prioritise time-specific requests such as bet settlement, trading, account suspensions and payments. We respond to general enquiries within 72 hours.
If you are unhappy with our service, contact us by email first. We escalate unresolved matters to a Senior Supervisor. For an unresolved betting or gaming transaction dispute, you can then contact IBAS after contacting our customer-services team. We provide relevant information to its independent panel and abide by its decision. IBAS does not handle service-related problems.
An alternative recognised arbitration body requires mutual agreement. Its decision is binding when both parties have had an opportunity to submit their case.
Betting Limited owns and operates the Betpoint betting website. It is incorporated in England and Wales under company number 02995200 and is licensed and regulated in Great Britain by the Gambling Commission under account number 3357.
A Bet A Technology Ltd operates and manages that betting website and powers its platform. It is registered in England and Wales and licensed and regulated in Great Britain under account number 3434 to manufacture, supply, install and adapt software for UK consumers. Our terms identify Gambling Commission licence number 003357-R-308404-012.
Our accounts are available only to people aged 18 or over, and underage betting is prohibited. We carry out age verification checks and may void underage transactions. Each customer may hold only one account. If we identify a duplicate, we may close it immediately without prior notice, forfeit bonuses, free bets and winnings accrued through it, and return its deposited funds by the payment method originally used to deposit them.
